What we are doing

  • We employ a strict office policy that mandates that all optometrists, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, have been exposed to a known case of COVID-19 or travelled within the last 14 days.
  • All staff members wash or sanitize their hands before contact with each patient and throughout the day.
  • All surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) are sanitized regularly.
  • Our office is equipped with hand sanitizer, and all patients are required to use it prior to entering.
  • Our appointments are scheduled with extra time in between, so that our waiting area remains as empty as possible. Those sitting in the waiting area are spaced 2 metres apart.
  • Our exam room surfaces and equipment are sanitized before each patient.
  • The optometrist will wear a mask and glasses or a face shield.
  • The optometrist will use plastic barrier shields on examination equipment where possible.
  • All patients and customers are required to sanitize their hands prior to trying on frames. We also clean and sanitize frames after they have been tried on.

What we ask of you

  • Please do not come in if you have symptoms of COVID-19, have been advised to self-isolate, or have travelled outside Canada within the last 14 days.
  • Please allow 1 hour for your appointment.
  • Please do not arrive more than 5 minutes prior to your appointment time.
  • You may be asked to wait outside until the doctor is ready to take you in for your appointment.
  • All patients are required to wear a face mask for the duration of their visit. If you do not have a mask, we will provide one in exchange for a small donation to Orbis.
  • Please attend your appointment alone unless you require assistance. Do not bring children unless they are the one being examined.
  • We regret that we will not have a bathroom available for patients. If you have an emergency, please speak to the staff.

Services

Comprehensive Eye Examinations

Your eye examination includes the following tests:

  • Measurement of your vision for distance and reading
  • Assessment of the alignment of your eyes and their ability to work together
  • Determination of the prescription you require for distance, reading, and computer (if applicable)
  • Measurement of your eye pressure
  • Complete assessment of your eye health, which includes examination for:
    • cataracts
    • glaucoma
    • macular degeneration
    • retinal tears or detachments
    • any other eye diseases or conditions that may be present
    • if you are diabetic, you will be assessed for diabetic retinopathy and other diabetes-related ocular conditions
  • Ocular photography - photographs of your retinas and, as required, other parts of your eyes

NEW Optical coherence tomography (OCT) - this is an optional test that takes detailed cross-sectional images of your retina. It allows for earlier detection and diagnosis of retinal conditions and diseases. There is an additional fee for this test.

In order to thoroughly assess your eye health, we typically use drops to dilate your eyes during the examination. Please come prepared to have your eyes dilated, by bringing sunglasses and someone to drive you home if you feel uncomfortable driving afterwards.

At the end of your examination, you will receive a written copy of your prescription.

Children's Eye Examinations

We are able to examine children who are 6 months of age and older. Your child does not have to be able to read letters, identify pictures or even speak in order for their eyes to be examined, as many of the tests used to examine a child's eyes and vision differ from those used with adults. In most cases, we will be able to determine:

  • whether your child's vision is normal for their age
  • if their eyes are working together and focusing properly
  • if they require glasses, and if so, what prescription they require
  • their eye health

Virtual Appointments NEW

We have been offering virtual appointments since closing due to COVID-19, using doxy.me, a secure telemedicine platform.

Please consider requesting a virtual appointment for any non-routine eye examinations, such as red or irritated eyes, eyelid problems or prescription drop refills. Additionally, if you are unsure whether your problem requires an in-person visit, that can be determined in a virtual appointment.

The cost of virtual appointments is covered by your MSP card.

Emergency Care

Some of our optometrists are qualified to diagnose and prescribe treatment for eye infections, inflammation and allergies, among others.

If you have eye irritation, redness, have had an eye injury, need something removed from your eye, have had a sudden loss of vision, think you have an eye infection, or any other concern, we are able to see you on an emergency basis. Please phone and let the staff know the nature of your problem and we will fit you in the same day.

Myopia Control

We are now fitting MiSight® 1 day contact lenses to reduce the progression of your child's nearsightedness. This is truly a breakthrough lens - during your child's eye exam we can determine if if would be suitable for them.

Refractive Surgery Consultation and Co-Management

Wondering about laser refractive surgery? Once we have completed your eye examination, we can advise you whether or not your prescription and eye health make you a suitable candidate for laser surgery. If you decide to proceed with surgery, your exam results can be forwarded to the laser centre of your choice. We also provide your post-operative care at the intervals required by the laser centre.

Telus eClaims

We offer direct billing to most extended health insurance companies.

Please bring your card with you to your appointment and present it when you check-in.

Our Doctors

Dr Karen Eddy

Dr Karen Eddy

Originally from Nova Scotia, Dr Eddy completed a Bachelor of Science degree in Biology at Dalhousie University, then graduated from the University of Waterloo's Optometry program with honours in 1996. Since that time, she has practiced in Ontario, Nova Scotia, New Zealand, Australia, and now British Columbia, where she has been since 2004. Although most of her time has been spent in private practice, she has also worked in a Laser Refractive Surgery Centre and taught Optometry in New Zealand.

Her special interest areas include ocular disease and children's vision.

Hours

Monday 10:30 am - 6 pm
Friday 10:30 am - 6 pm
Saturday 10 am - 6 pm
Dr Robert Kemp

Dr Robert Kemp

Dr Kemp was born in the small Northern Ontario town of New Liskeard. He attended the University of Toronto for one year where he was awarded the Simeon Janes Scholarship for academic excellence. He then entered the optometry program at the University of Waterloo, and graduated in 1983. After practicing as an associate in Dawson Creek and Abbottsford, he opened his own office in Surrey in 1985. In 1991, he moved his practice to Richmond, where he has been ever since. His special interest areas are contact lenses and computer-related vision problems.

Dr Kemp lives in Surrey with his wife and three children.

Hours

Monday 10 am - 6 pm
Tuesday 10 am - 6 pm
Wednesday 10 am - 6 pm
Thursday 10 am - 6 pm
Friday 10 am - 6 pm
Dr Annie Liang

Dr Annie Liang

Dr. Liang graduated from the New England College of Optometry in Boston, after completing a Bachelors degree in Mathematics at the University of Waterloo. As part of her Optometry studies, she completed a three-month internship in Low Vision, and continued her interest in this area by being a Chairperson of the Low Vision Committee for the BC Association of Optometrists. She is a Fellow of the American Academy of Optometry (FAAO) and is licensed to practice in British Columbia, Oregon and Washington State.

Dr Liang has given talks about eye care at various community centres, and has appeared on television and radio shows to answer audience questions about eyes and vision. In addition to English, she is also fluent in Mandarin and Taiwanese.

Hours

Tuesday 10:30 am - 4 pm
Saturday 10:30 am - 6 pm

Contact

168 - 8120 No 2 Road
Richmond, BC

Inside Eye Station Optical, Blundell Centre

(604) 204-2688

Hours

Monday - Saturday 10 am - 6 pm